Terms and Conditions
Welcome to Aurelia (“we,” “us,” or “our”). By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Use of Website
By using our website, you represent that you are at least 18 years old or have parental consent to use our services.
2. Products and Services
We offer customized products, including t-shirts, mugs, caps, and more. All designs are created based on your specifications and are non-refundable unless there is a defect in the product.
3. Ordering and Payment
- All prices are listed in Local currency (PKR).
- Payment is due at the time of order placement.
- We accept COD (Cash On Delivery) for your safety.
- If you want to order in bulk make the half payment in advance.
4. Shipping and Delivery
- Orders are processed immediately as they have been placed.
- Delivery times vary based on your location. Please refer to our Shipping Policy for more details.
- We are not responsible for delays caused by shipping carriers or customs.
5. Returns and Refunds
Due to the customized nature of our products, all sales are final. However, if you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will provide a replacement.
6. Intellectual Property
All designs, logos, and content on our website are the intellectual property of Aurelia. You may not use, reproduce, or distribute our content without our permission.
7. Limitation of Liability
We are not liable for any damages arising from the use of our products or website, except as required by law.
8. Changes to Terms
We reserve the right to update these terms and conditions at any time. Changes will be posted on this page.
9. Contact Us
For any questions regarding our Terms and Conditions, please contact us at support@aureliaff.com.